Refund Policies
Refund Policy
At NEUBEAUTICS, we are committed to delivering high-quality products and ensuring your satisfaction with every purchase.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, unopened, and in its original packaging.
Due to hygiene and safety reasons, we cannot accept returns for opened or used products.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly replace the item or issue a full refund at no additional cost.
Non-Refundable Items
- Opened or used products
- Items returned without original packaging
- Gift cards (if applicable)
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.
How to Start a Return
To initiate a return, please contact us at:
Email: noblevits.inc@gmail.com
Phone: +1 (929) 563-6289
Please include your order number and reason for return in your message.
Company Information
Noblevits Inc
1603 Capitol Ave, Suite 413 C1161
Cheyenne, WY 82001
United States
If you have any questions, feel free to reach out — we’re here to help.